Even In-Store purchases are part of Connected Society
Over half of US smartphone users reported having visited a retailer’s website or app before making an in-store purchase as of May 2016, according to a report from Google and shopper insights firm Purchased. Over 50% of those surveyed also said they used a search engine and visited a store or other location prior to making an in-store purchase.
Source: Most US Smartphone Users Visit Retailer Sites or Apps Before an In-Store Purchase – eMarketer